Customer service and support

Customer service is at the core of Koho. We are quick to respond to support requests and we make sure that you are using Koho in the best possible way.

At Koho, training and customer service is included

Over time and through hundreds of deployment training sessions, we have gained the knowledge and understanding of different industries and organizations of various sizes.

Please put your trust in us and don’t worry about receiving an invoice every time you seek our assistance.

 

Koho has a comprehensive support

You will have access to comprehensive online instructions so that you can utilize our product more efficiently. Reach out to us for free by phone, email or chat if you’re in a pickle. Our customer service assists in all sorts of questions.

Provide us with the materials needed for the implementation phase, and we’ll set up your account in Koho ready for training. All deployment training and meetings are handled
remotely.

Administrator training

The administrator training covers the basic settings of Koho, the imported material, the basic tasks of the administrator, time tracking, hourly records, work orders, project management, contracts and the billing process.

Worktime entry training

In the worktime entry training, the staff is taught how to track and enter work time.

Invoicing training

Invoicing training covers the processing of hours, contract invoicing and how to transfer data into the financial management system.

Would you like to have a look?
Request a free demo!

Request a free demo and let Koho convince you. During the meeting we’ll go through your company’s sales and invoicing processes, and help you boost your sales and save up to 87% in invoicing with Koho. The demo will benefit you a better view on how Koho will help your company succeed.